How to delete your data

IDIGIZEN PRIVATE LIMITED (Vypzee) · Last updated: 19 October 2026

You can ask us to delete your personal information at any time. Disconnecting from Vypzee or uninstalling the app does not delete it by itself.

If you are a merchant using Vypzee on WhatsApp

1. Email privacy@vypzee.com from your registered email address, with the subject "Delete my data" and your WhatsApp Business number.
2. We confirm the request with you, then delete your account and the WhatsApp information we hold for you within 30 days, and confirm by email.

To stop Vypzee using your WhatsApp number, disconnect it in the WhatsApp Business app: Settings → Account → Business Platform → Disconnect. If you connected through Facebook, you can also remove Vypzee from your Facebook settings under business integrations. Disconnecting keeps your history so you can reconnect later; email us if you want it deleted.

If you messaged a shop that uses Vypzee

Email privacy@vypzee.com with the shop's name and your WhatsApp number. We delete your messages and contact details from that shop's Vypzee account within 30 days, working with the shop. You can also ask the shop directly.

If you use the Vypzee website or app

Email privacy@vypzee.com with the phone number or email address on your account. We delete your account and personal information within 30 days.

What we keep

We keep only what the law requires, such as tax records, and only for as long as it requires.

Contact

Grievance Officer: Mr. Amit Garg, E 251A, Sushant Lok I, Opp Paras Hospital, Gurgaon, Gurugram, Haryana 122009, privacy@vypzee.com, +91 98187 83337.